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    Vishop es la plataforma de Comercio y Distribución Estratégica. Facilitamos la ejecución de ventas, la logística y la llegada eficiente de productos al consumidor final. Vishop es una división de Grupo Quesada.

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    Horario
    🕗 Lunes a Viernes: 8:00 AM – 6:00 PM Sábado: 9:00 AM – 12:00 PM
    📍 URB. SANTA CRUZ LIMA – LIMA – MIRAFLORES
    📞 Whatsapp: 932 365 787
    ✉ [email protected]

    Complaining Consumer Identification * Required data

    Name *
    First Lastname *
    Second Lastname *
    Type of documentation *
    Documentation number *
    Celphone *
    Department *
    Province *
    District *
    Address *
    Reference
    Email *

    Are you a minor?
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    Father / Mother / Tutor

    Name
    Email
    Type of documentation
    Number of document

    Detail of the Claim and Consumer Order * Required data

    Claim Type *
    Type of consumption *
    Order No. *
    Claim / complaint date
    Provider
    Reclaimed amount (S/.)
    Description of the product or service *
    Date of purchase
    Date of Consumption
    Expiration date
    Detail of the Claim / Complaint, as indicated by the client: *
    Client order: *
    (1) Claim: Disagreement related to products and / or services.
    (2) Complain:Disagreement not related to products and / or services; or, discomfort or dissatisfaction with the attention to the public.
    I declare that I am the owner of the service and I accept the content of this form by stating under an Affidavit the veracity of the facts described.
    * The formulation of the claim does not preclude resorting to other means of dispute resolution nor is it a prerequisite for filing a complaint with Indecopi.
    * The provider must respond to the claim within a period of no more than fifteen (15) calendar days, being able to extend the period up to fifteen days.
    * By signing this document, the client authorizes to be contacted after the claim has been dealt with in order to evaluate the quality and satisfaction with the claims service process.
    I have read and accept the Privacy and Security Policy and the Cookies Policy.

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